Chris Woods is an Accredited Conservator with nearly 40 years of experience working in the heritage sector and is Managing Director of NCS, which he founded in 2009. Chris's former public sector roles have included Head of Conservation & Collection Care at the Bodleian Library, Oxford University, and Director of Collection & Programme Services for the Tate galleries. Chris has published, lectured and taught in a range of specialist fields, notably building and storage environments, parchment manuscripts, archival seals and plastic photographic negatives. Currently chair of the British Standards Institution's committee responsible for BS4971:2017 Conservation & Care of Archive and Library Collections (and formerly for the BS5454 before it was withdrawn), Chris is also active in Europe, having led the work to develop EN 16893:2018 Specifications for Buildings, which replaced BS5454, and EN 17820:2023 Specifications for Managing Collections.  Chris advises Lincoln, Hereford and Salisbury Cathedrals on the care of their Magna Carta exemplars.

Chris was a founding trustee and company director of Icon, the Institute of Conservation, and formerly chair of its predecessor UKIC. He led the establishment of Icon's Conservation Register on taking it over from the Museums and Galleries Commission, of its PACR accreditation scheme management board and its HLF-funded Internship Bursary Scheme. Chris's professional publications include:

Magna Carta - the care and use of iconic cultural treasures – Care & Conservation of Manuscripts, Museum Tusculanum Press University of Copenhagen 2011
'The Conservation of Parchment', in The Conservation of Leather and Related Materials, ed. R Thompson, M Kite, Elsevier/Butterworth-Heinemann, Oxford 2005
Meeting the Montreal Protocol: Halon Replacements for Archives, Society of Archivists Journal volume 24 no. 2, 2002
Conservation Treatments for Parchment Documents, Society of Archivists Journal volume 16 no. 2 1995
The Nature & Treatment of Wax & Shellac Seals, Society of Archivists Journal volume 15 no. 2 1994

Elizabeth Oxborrow-Cowan is a professionally qualified Archivist and Management Consultant. She has run her own consultancy since 2003. Elizabeth has worked with most types of archive service of every size right across the UK. Clients include private and business collections, local authorities, national institutions, museums, libraries, universities and the NHS. Elizabeth advises on all aspects of managing archive collections and archive services including:

• Strategic and transformational planning for service development
• Developing funding bids notably for the Heritage Lottery Fund Heritage Grants (over £100,000)
• Technical issues including collection management strategies and policies, collection development planning, action plans for cataloguing and disaster management
• Improving access to collections
• Collaborative working with other departments and organisations
• Improving access to collections.

Elizabeth is also very experienced in consultation with all stakeholder types including trustees, directors, front-line staff, volunteers, users and depositors. She is also a highly experienced facilitator with particular strengths in visioning and issue analysis.

Elizabeth is a very experienced professional and active within the archive profession. Her professional posts include:

• Member, Archive Service Accreditation Committee
• Chair, UK Committee for UNESCO's Memory of the World Programme
• Mentor and Expert Adviser, The Heritage Lottery Fund
• Assessor and Mentor, Registered Members Scheme, The Archives and Records Association
• Member, Archives and Records Association
• Member, Institute of Consulting

Elizabeth's website address is: www.elizabethoc.co.uk

I graduated with a degree in Fine Art and Printing in 1973 and afterwards took up bookbinding as an evening class student at Camberwell College of Art. I didn't choose bookbinding as a career path; I simply saw it as a way of learning how to repair my own books but I soon got hooked. After a very short spell as a delivery driver for a firm that made artificial limbs, and an even shorter spell teaching in a girl's school, I headed for the altogether calmer world of restoring antiquarian books.

I started my own workshop in 1976, and over the next thirteen years the business grew to the stage where in 1988 we incorporated the company and moved into an old shop premises in Rochester Row, Victoria. In time we took over the premises next door and the business continued to grow steadily. Then in 1998 we had the chance of buying the old bookbinding firms of Sangorski & Sutcliffe and Zaehnsdorf.

I had long admired the work of the so called trade binders, particularly those 'West End' firms who were capable of producing such large quantities of beautifully bound books. Taking over two of the most famous names in London bookbinding was (and still is), an enormous privilege. We have now celebrated 26 years running a bookbinding business in London.

Everyone at Shepherds is passionate about driving up our own standards of craftsmanship and most importantly creating opportunities for others to learn bookbinding and conservation skills. We are facing a serious skill shortage in this area, so we have now set up our own training facility in Wiltshire where we now offer City & Guilds qualifications in bookbinding.

In addition to my duties as Managing Director of a growing company I am also an active member of the Stationers Guild and I am treasurer of the Antiquarian Booksellers Association.

An Institute of Conservation Accredited Conservation Manager since 2016, Catt graduated in 2001 from the University of Warwick with a degree in Art History.  She had careers first as a music video producer and then as a make-up artist.  In 2005, she returned to education to retrain as a conservator, graduating from Camberwell College of Arts conservation programme with a postgraduate diploma in paper conservation followed by a masters in book conservation.

In 2009, after internships at the British Library and Trinity College, Dublin and a contract at The Wellcome Library, Catt became the first conservator at The National Archives (TNA) hired specifically for digitisation projects.  She progressed quickly to Senior Conservation Manager, setting up a new studio, growing the team and developing many of the processes and standards for digitisation conservation now in place at both TNA and other libraries and archives.  

In 2017 Catt became a freelance Collection Care Consultant and Project Manager, working with a variety of clients at both private companies and public institutions.  She has extensive expertise in many areas of collection care, both in commercial and non-commercial projects,  including digitisation, collection surveys, preservation (housing, environmental and pest monitoring), team management and collection moves.  As well as working for NCS as the Preventive Lead (Maternity Cover), she runs her own freelance business as CTB Heritage Consulting Ltd.

Jolanta graduated from Camberwell College of Arts in 2019 with an MA in Paper Conservation. During her studies, she completed several work placements and project-based roles before joining the NCS team after graduation.

She originally studied Photography, and her interest in both the historical and material aspects of the medium led her to pursue a career in the conservation of photographs and paper. This path took her to Camberwell, a work placement at the FOMU Photography Museum in Antwerp, and sparked a deeper interest in the preservation of archival materials.

In 2021, Jolanta was promoted to Conservator and became the lead in digitisation. In the studio, she particularly enjoys working with photographic materials and vernacular items such as scrapbooks, as well as devising housing and storage solutions.

She has led major preservation projects, including one at the National Portrait Gallery, where a large collection of photographic negatives was prepared for freezing. More recently, Jolanta worked with glass plate negatives from the Ruskin Museum, where she conducted a survey, rehousing, and remedial treatments.

Pamela Murray has a background in archives conservation
management and material science. Pam is a graduate of the Cardiff University
MSc Conservation in Practice program. Whilst studying she gained interventive
experience at Glamorgan Archives and preventive at The British Museum.

She set up Bath Record Office’s first conservation studio under a Wellcome Trust grant
and re-instated Hertfordshire County Council’s Conservation studio after 4 years of dormancy. Pam has created disaster plans and set up new IPM programs within archives settings, and successfully secured large conservation grants for multi-year
projects.

Pam joined NCS in 2023 as Lead Preventive Conservator for London and
South East England. She is responsible for streamlining and developing NCS
preventive services, including the environmental monitoring, exhibitions,
surveys and risk assessments.

Pamela ran the Icon BPG21 triennial conference, from conception through to publication and review. Beyond her UK practice she has worked in South Africa and China within the heritage and art sectors.

Satomi Verhagen graduated from the MA programme in Conservation at Camberwell College of Arts, University of Arts London, having taken the Art on Paper pathway. During her studies, she gained valuable experience while working in conservation studios at University College London, the Victoria and Albert Museum, the National Maritime Museum and the Wellcome Collection. After graduation, she was employed at the National Archives. She currently works at the Wellcome Collection as well as at NCS.
 
At the Wellcome, she has been involved in a range of major initiatives, including the rehousing of a large number of artworks, documents and memorabilia left behind by the artist Audrey Amiss and the preservation of books in the library. At NCS, she has worked on the conservation of a broad range of materials, including books, archives, photographs and parchment.
 
Satomi came to conservation from the art world. Having gained an MA in Fine Art from Goldsmiths College, she made work in a variety of media (drawing, painting, video, installation, performance) and showed in museums and galleries in Europe and East Asia. The skills honed during her years as an artist have been an asset to her in her work as a conservator.

Zuraida gained her MA in Conservation of Easel Paintings from Northumbria University in 2021, during this time, her research focused on 19th-century artists materials and tropical environments. Throughout her training, she undertook internships at The Bowes Museum and Laing Gallery conserving 18th to 20th century British paintings and was involved with collections care projects. Upon graduating, she was awarded a bursary by Anna Plowden Trust for an internship at the Royal Museums Greenwich, where she assessed and conserved paintings for exhibitions and was involved for the Willem van de Veldes public outreach programme.

Prior to her MA, she gained a BSc in Information Management from Aberystwyth University after which she was an intern at The Barber Institute of Fine Arts for digitisation projects of artworks. After graduating she worked as a freelance conservator in the UK treating 17th to 20th century British and European paintings. During this period, she worked alongside Saltmarsh Paintings Conservation studio in assessing John Constable paintings for the Constable Revealed display at Anglesey Abbey, National Trust and treating British paintings.

Since joining NCS, she has been involved in exhibition projects, remedial conservation treatments, environmental monitoring of long-term storage and digitisation projects. She is currently a research volunteer for the EU-Funded GoGreen project for sustainable practices in cultural heritage conservation, a member of British Association of Paintings Restorer-Conservator and ICON.

Liz trained as an objects conservator at Lincoln College of Art and Design, then specialized in works of art on paper on the MA course at Northumbria University but most of her 20 year career has been spent assessing, preserving and treating archival collections. Liz has worked at the University of Dundee, Museum Conservation Services, London Metropolitan Archives, Churchill College Cambridge, Stirling University and most recently as a freelance archive conservator in Scotland.

She has extensive experience of assessing archive collections and implementing practical treatment and repackaging projects with both staff and volunteers and was accredited by the Institute of Conservation in 2003.

After graduating with a degree in English Literature Lucy went on to work at The National Art Library, Victoria and Albert Museum and the Foyle Special Collections Library, Kings College London. It was at these institutions Lucy gained interest and experience in the care of rare library and archive materials which led to a career in Conservation.

On completing studies in Paper Conservation at  University of the Arts London Lucy worked at various institutions including  The Linnean Society of London and The National Archives.

Lucy joined NCS in September 2015 as a Conservator then Senior Conservator, working on a variety of treatment and preventative projects in the London studios. Since 2024 she has worked as our Conservation Business Manager, supporting the team in their work with Members.

As one of the Lead Conservators with NCS Marie greatly enjoys the breadth and variety of materials and activities she is able to undertake there. She studied the conservation of fine art, specialising in works of art on paper at Northumbria University, earning her MA Comm in Conservation of Fine Art. While studying, Marie was fortunate to be able to gain a global perspective on the profession whilst interning with the Canadian Museum of History, National Trust, Art Gallery of New South Wales and the National Library and Archives of Canada.

Upon graduation Marie took up a post with the Cadbury Research Library at the University of Birmingham. During her time there as Conservator she engaged in a wide range of activities from practical and remedial conservation to participating in a vibrant exhibitions and loans programme while supervising students and volunteers. She was also the lead on emergency planning.

In 2018 Marie joined NCS and during her time there became an accredited member of the Institute of Conservation (ICON), is listed on the ICON conservation register and is an accreditation assessor.

Mary Garner is a qualified book and paper conservator. She trained at Camberwell College of Arts, undertaking a foundation degree in book conservation and graduating with an MA in Paper Conservation (2012). During her studies Mary's research focused on holistic approaches to collection care. Through employment at institutions in both England and Scotland, Mary has continued to specialise in developing pragmatic policy and procedure for preservation management and access of mixed collections.

Mary became interested in conservation during a Royal Scottish Academy scholarship to Florence (2009). During this time, Mary had the opportunity to research Italian conservation approaches, particularly treatments evolved following the Florence flood in 1966. Mary was also awarded the Anna Mahler International Association award to study books and prints in Spoleto, Italy (2011). Mary has been a long- time ICON committee member and held post of Treasurer for ICON Scotland between 2016-2023.

Since joining NCS in 2012, Mary has been involved in a wide variety of projects including preventive and remedial book, archive, photographic and parchment conservation, large- scale collection surveys and decant projects, and tailoring site-specific training and advocacy for members.

Sharon Hodkinson is a library and archive conservator with over 25 years’ experience. She trained at Camberwell College of Arts and graduated in 1999 with an MA in Paper Conservation. She is an accredited member of the Institute of Conservation (ICON), is listed on the ICON Conservation Register and is an ICON Accreditation Mentor. Sharon runs her own conservation business providing consultancy and interventive services to a wide range of library and archive clients, and has been regional associate for the North West and North Wales for NCS since 2018.

Sharon began her career in 1998 working as a Documentation Assistant for the National Trust. Her first Conservator position was at the National Library of Wales in 1999 and then at Cheshire Record Office in 2000. In 2006 she became Senior Conservator at Liverpool Record Office, where she was heavily involved with the redevelopment of the building, gaining experience of large-scale collection moves, and designing new interventive and preventive conservation spaces within the new building.

In 2022/23 Sharon took on the role of Lead Book Conservation Tutor on the BA Conservation at CGLAS City & Guilds London Art School where she taught and mentored students, and worked closely with other tutors and regional colleagues to provide meaningful work experience and learning opportunities.

Sharon formally joined NCS as Associate Director in 2023.

Graduating from Camberwell College of Arts in 2015 with a Merit in MA Paper Conservation, Madeleine has undertaken several work placements before joining the team at NCS. Initially studying English Literature and History of Art, she became interested in Conservation whilst volunteering at her local museum. Wanting to gain experience within the heritage sector, she was placed with the Conservator where the handling and care of museum objects particularly appealed and ultimately led her to study Paper Conservation.

As well as practical skills in Conservation, Madeleine also has broader experience within Collection Management, with contracts taken at various institutions such as Tunbridge Wells Museum and Art Gallery, The Tavistock Institute and Imperial College Healthcare Charity. However, a more recent contract at Derbyshire Records Office and involvement in previous library projects with NCS encouraged her to pursue working with archival material. Madeleine joined the studio projects team in 2016.  She has developed a range of new skills, has led the enhancement of the NCS digitisation operations and was promoted to Conservator in 2018.

Conservation is a second career for Lisa, a graduate in law from Trinity College Cambridge. After leaving a long career in the City, she started to develop her interest in old books through binding and conservation courses at Shepherds Bookbinders and CityLit. This lead to her undertaking an Fda course in Book Conservation at Camberwell College of Arts, with time being spent gaining experience at the Victoria and Albert Museum, MODA, Trinity College Dublin and The Wren Library, Trinity College Cambridge.

A work placement with NCS, whilst at Camberwell, lead to Lisa being offered an opportunity to join the NCS team in Spring 2012, working on conservation projects and helping with the start up of the new Collaborative Storage Scheme at Upper Heyford, Oxfordshire.  She has also been the lynch pin of the NCS environmental monitoring scheme, helping to get it up and runnning and managing a growing operation of remote monitoring across the UK, while juggling the many book repair projects at the Royal Institution studio.

Jonathan is a preservation and collections management consultant with over 25 years experience. He is a professionally qualified archive conservator, is an accredited member of the Institute of Conservation and is listed on the Conservation Register. He runs an independent consultancy business offering specialist advice on the preservation management of paper-based materials in heritage collections to a wide range of clients in the private and public sectors, across archives, museums and libraries and is one of NCS's leading Associates.

Jonathan has held office on a variety of professional committees in the UK, including executive and special interest positions and is currently the Chair of the International Council on Archives Expert Group on Archive Buildings & Environments. Jonathan lectures widely on preservation and collections management issues and as an Honorary Lecturer has delivered the Curation & Stewardship and Advanced Preservation modules as part of the Diploma/MA in Archive Studies and Records Management at University College London since 2007.

Jonathan is also the author of a leaflet, Library and Archive Storage Furniture, and a guidance document to assist with the compilation of preservation policies – Compiling a preservation policy; an advisory document- both published by the Preservation Advisory Centre of the British Library, in 2012.Jonathan is also co-author, with Dr. Helen Forde, of the second edition of the successful book,Preserving Archives, published by Facet in March 2013.

His international work has included successful consultancy missions in France, the Netherlands, The Gambia, Uganda, Kenya, Sierra Leone, Macau and Vietnam.

Jonathan's website is: www.jonathanrhys-lewis.co.uk

Sayaka Fukuda is an independent book, paper and archive conservator and a bookbinder. Originally from Japan, she studied at Nihon University in Tokyo and graduated in 2000 with a BA Photography. She moved to London to pursue her interest in traditional western bookbinding and graduated from London College of Printing with BA Book Arts and Crafts. She took a position as a bookbinder and box maker at The Wyvern Bindery in London to gain a wider experience in manual production of books and boxes. During her time there, she developed her interest for restoration and conservation and ended up at West Dean College where she gained an MA in Conservation Studies. She is an accredited member of the Institute of Conservation (ICON), is listed on the ICON Conservation Register and is an ICON Accreditation Mentor.

Sayaka began her career as a conservator in 2008, took a short-term contract working on Design Archives at V&A. She continued to work on a wide range of projects at V&A including a year job sharing with a main conservator. She also established a bookbinding and conservation studio for her private clients during these years, worked for a number of institutions and private clients since then.

Sayaka is experienced in library and archive conservation, collection care, exhibitions, project management, digitisation projects. Her particular strength lies in her solid understanding  and hand skills in structural work and materials. She often produced a whole package of bespoke housing and object support for some complicatedly structured objects, which would help safe handling of objects in situations such as digitisation or reading room.

www.bookobscure.co.uk

A qualified collections care consultant in the heritage sector, supporting museums, archives and specialist libraries to complete: conservation assessments, surveys, Conservation Management Plans, Heritage Lottery Applications and preservation assessments of objects and collections. Helen has extensive experience of working with both large and small organisations to find pragmatic and realistic collections care solutions.

Helen has a strong track record in research, team and partnership activities, managing and advising on funding programmes, organising training plans and conservation projects.

She is an Accredited member of the Institute of Conservation (Icon), has been an accreditation assessor since 2003 and was the Icon Book and Paper Group (Chair) 2004-08. She has published in peer reviewed publications and was the original co-author of the Benchmarks in Collection Care: self-assessment checklist. Most recently Helen produced Volunteering in Collections Care' best practise guideline http://www.archives.org.uk/ara-in-action/best-practice-guidelines.html

Carol E Brown is a freelance Historic Environment consultant with over 25 years' experience in the collections and buildings heritage sector. Carol is an accredited conservator (ACR) whose career has spanned advisory, training development and project management work as well as hands-on conservation and archaeology in the UK, Europe and Middle East.

Trained initially in archaeology and archaeological conservation at Durham University, Carol began work as an objects conservator in museums in Salisbury Cardiff, Bristol and across the South West. She went on to become manager of Historic Scotland's Scottish Conservation Bureau, promoting conservation across Scotland and providing new businesses with grants and training. In Historic Scotland, Carol established a work-based training scheme for early-career conservators and craftspeople which proved to be a model for many other successful schemes. In 2005 Carol wrote a successful HLF grant application for UKIC devising a training bursary scheme for UK conservators; she went on to be employed by the newly-formed Institute of Conservation (Icon) to manage the programme, supporting 84 conservation entrants over 6 years. Carol has also helped establish conservation training placement schemes for the Quinque Foundation, Clothworkers Foundation, National Trust for Scotland and Schloss Trebsen, Leipzig. She was responsible for promoting conservation careers advice within Icon and instrumental in setting up Icon's Conservation Technician Qualification, aimed at those working in conservation support roles.

Carol was a member of the MTI/MGC Training Panel which developed the first conservation standards and S/NVQ qualifications in conservation and was a member of UKIC's Accreditation Working Group. She has been a member of the Pilgrim Trust Conservation Awards panel, a member of the National Trust for Scotland Curatorial Committee and has acted as External Assessor for the Society of Archivists Conservation Certificate. Carol is currently Consultations Secretary for Icon's Scotland Group.

From 2012 Carol has been working on a freelance basis supporting organisations and businesses with grant applications, project management, marketing and the development of innovative training programmes.

Stephen Umpleby is an objects conservator and has been working in private practice since 2004.  He trained at DeMontfort University (2000-2002) and is an accredited member of the Institute of Conservation (ACR) and is listed on the Conservation Register. 

As well as working in private practice, he also works for Museum of London and has held fellowships and internships at the National Museum of the American Indian, Smithsonian Institute and National Museums Scotland, Edinburgh.

He provides a service in all aspects of objects conservation of a wide range of materials and object types (both organic and inorganic), including social history, ethnography, natural history, decorative and applied arts.  Additional services include condition surveys and assessments of individual objects and collections, exhibition checking, assessments for loan and storage, mounting objects for exhibition and display (fabricating museum quality display mounts), packing objects for transportation, advising on storage and environmental control, and scale record drawing. 

Stephen has worked for a wide range of museums, institutions, and heritage organisations.

www.artefactsconservation.co.uk

Rob White trained in archaeological conservation at UCL’s Institute of Archaeology and is an Accredited Conservator.  He has thirty-five years post qualification experience in archaeological conservation and in the development and management of conservation facilities within archaeological contracting units, and later in the management of a large local authority conservation department with additional external contracting functions across a wide national client base, and with particular emphasis on assessment and specification of works on archaeological projects within local planning and development control schemes.  More recent experience has been around the operational management of a local authority collections access/development team with responsibility for extensive and varied collections.

Rob served as Chairman of UKIC’s (the Institute of Conservation’s predecessor organisation) Archaeology Section, and also chaired UKIC’s main Council.  He chaired The Conservation Forum overseeing the initial unification of the various separate conservation professional bodies, leading to the establishment of the National Council for Conservation-Restoration (NCCR), and later to the development of Icon.  Rob has also chaired Icon’s Conservation Register Advisory Board since 2004 and has served on its Conduct Committee since 2012.

Janie Lightfoot is the founder of Janie Lightfoot Textiles, a Textile Conservation Studio which she set up over 47 years ago. She leads a team of six conservation specialists.

As an accredited conservator, Janie has worked extensively in the public and private sector both nationally and internationally.  International assignments include Albania – Setting up a textile and objects conservation studio for a new museum in Gjirokaster; Mongolia – assisting with the development of textile storage solutions at the Erdene Zuu Monastery; Provided workshops in Riyadh, Saudi Arabia, Kuwait, South Africa and India and established a textile conservation studio at the Victoria Memorial Hall in Kolkata, India.

Janie is a frequent speaker at conferences both nationally and internationally, acts as a
a consultant for major institutions, and runs The Lightfoot Textile Archive as a research centre in London

She is an associate lecturer for the University of the Arts London, a CPD (Continued Professional Development) reader, mentor and mediator for the Institute of Conservation’s (ICON) Professional Accreditation Scheme, assessing applicants from all disciplines. She also prepares and provides School Work Experience Programmes.

Mike West has worked for Arcade UK Ltd for over 20 years and in a number of industries that require critical environmental control, including complex projects at CERN for the Large Hadron Collider and the recent British Film Institute Poster and Paper store refurbishment at Berkhamsted. Mike is often called upon to troubleshoot environmental control issues and has wealth of experience in understanding and getting to the bottom of issues many archival stores appear to have.

www.arcade-uk.ltd.uk

Sue Kirby has over thirty years’ experience working as a museum curator and manager.  Most recently she has specialised in contract work in museum collections management and development, including sorting, cataloguing and relocation.  She also helps private clients with the cataloguing, storage or re-homing of antiques, paintings, sculptures, books and family papers.  She trained in local and social history but has worked with mixed collections including archaeological and historical artefacts, artworks, rare books and archives and natural history specimens.  She is also an interpretation expert, producing graphic displays, temporary exhibitions, publications and online content.  She is used to working for both large and small organisations and in complex environments involving a large number of stakeholders, limited resources and strict deadlines.

www.sortandsurvive.co.uk